We're Here to Help

Have a question about your order, our products, or need assistance? Our team is ready to help you. Reach out and we'll get back to you within 24 hours.

Get in Touch

Customer Support

craftandclothes@yahoo.com

Business Hours

Monday - Saturday: 9:00 AM - 7:00 PM IST

Sunday: Closed

Address

Shop No-17, 1st Floor,Galaxy Complex,

Near HDFC Bank,Opp Post Office,

Nakhatrana -370615,

Kachchh,Gujarat

India.

Send Us a Message

Quick Response

Average response time under 24 hours

Customer First

Dedicated support team ready to assist

Secure & Private

Your information is safe with us

Frequently Asked Questions

How long does shipping take?

We typically process orders within 1-2 business days. Domestic shipping within India takes 3-7 business days depending on your location. International orders may take 10-15 business days. You'll receive a tracking number once your order ships.

What is your return policy?

We offer a 7-day return policy for unworn, unwashed items in original condition with tags attached. Custom or personalized items cannot be returned unless defective. Please contact us to initiate a return and we'll guide you through the process.

Do you offer custom or made-to-order items?

Yes! We specialize in handcrafted, artisanal pieces and can accommodate custom requests. Custom orders typically take 2-4 weeks depending on complexity. Contact us with your requirements and we'll provide a quote and timeline.

How do I track my order?

Once your order ships, you'll receive an email with a tracking number and link. You can also track your order by logging into your account on our website and viewing your order history.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and digital wallets. All transactions are secured with SSL encryption to protect your information.